A study on organizational stress in ITES employees working in MNC companies of Tamilnadu

The results indicated that the majority of employees belong to the age group of 20-25years. The result also showed that about two-third of ITES employees belong to the monthly income group of Rs 10000- 15000 and the majority of ITES employees are single.
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A study on organizational stress in ITES employees working in MNC companies of Tamilnadu International Journal of Management (IJM) Volume 8, Issue 5, Sep–Oct 2017, pp. 93–100, Article ID: IJM_08_05_010 Available online at http://www.iaeme.com/ijm/issues.asp?JType=IJM&VType=8&IType=5 Journal Impact Factor (2016): 8.1920 (Calculated by GISI) www.jifactor.com ISSN Print: 0976-6502 and ISSN Online: 0976-6510 © IAEME Publication A STUDY ON ORGANIZATIONAL STRESS IN ITES EMPLOYEES WORKING IN MNC COMPANIES OF TAMILNADU D Shyamala Research Scholar Department of Management Studies, Periyar Maniammai University, Tamilnadu, India Dr. K.V.R. Rajandran Associate Professor Department of Management Studies, Periyar Maniammai University, Tamilnadu, India ABSTRACT Organizational stress and organization well being have become issues of excessive concern over the last span of decade, both Internationally and Nationally. Given the value of work in this society, the amount of time consumed by people at work and the current changes that are affecting the nature of work, it is not surprising that work stress appears to be increasing. There is collective evidence that physical health too, is adversely affected by repetitive work and dehumanizing environment such as the stepped assembly line. Stress can arise from separation or from conflict. In the latter case, it can curtail from conflict with peers, from harassment or discrimination. Sampling size was taken within ITES MNC companies in Tamilnadu. The data and information was collected from 178 ITES employees through a pilot study. Simple random technique was administrated. As to collect the data from the sample population a structured questionnaire was used. The results indicated that the majority of employees belong to the age group of 20-25years. The result also showed that about two-third of ITES employees belong to the monthly income group of Rs 10000- 15000 and the majority of ITES employees are single. One-third of ITES Employees have the total experience of 1-2 years. The factors influencing the stress were Inadequate Salary, Over Time, Time Pressure, Work Load, Insufficient holidays, Night Shift Key words: MNC Companies, Stress, MNC employees, Tamilnadu, Regression, Frequency and Percentage Analysis, ANOVA. Cite this Article: D Shyamala and Dr. K.V.R. Rajandran, A Study on Organizational Stress in ITES Employees Working in MNC Companies of Tamilnadu. International Journal of Management, 8 (5), 2017, pp. 93–100. http://www.iaeme.com/IJM/issues.asp?JType=IJM&VType=8&IType=5 http://www.iaeme.com/IJM/index.asp 93 editor@iaeme.com D Shyamala and Dr. K.V.R. Rajandran 1. INTRODUCTION Everyone has to go through stress epidemic regardless of age. The stress is inside everybody but the individual knows how to a control it. Stress did not only conquer human being even animals go through stress as well. According to Brain researcher Bruce [McEwen,2002; McEwen &Wingfield 2010] mentioned that it is both a stimulus and a response of a person that contributes the stress. Human being is a species who has learned how to control the stress or overcome it by doing activities that reduce the stress level.Selye’s first definition of stress was “nonspecificneuron endocrine response” of body (Selye 1936,1956,1971,1974,1976) cited in Sandor, Yvette, and Arpad 2012) Managing the stress in human being would be difficult task. Scientist has carried out experimental studies and shown numerous ways to control stress. Stress can also do a positive attitude change in a person when a person undergoes a stress. Eustress stimulates the systems of the body to function at peak levels. This can even be the case for the kind of growth that can take place for some people after a crisis or trauma (Orloff, 2009). The person do better when stress occurs, butat the same time, if the stress has a negative effect then the result would be reverse action. Mathews, Zeidner, and Robert(2006), added on that a person ability to read and respond sensitively to interpersonal situations and to manage feelings effectively which shows the person ability to manage the stress. This action allows a person not only to deal with internal stress but alsoto prevent conflict with others. Kottler and David(2011)The rapid changes to the nature of work, together with definitional changes in the legislation, have paved the way for an alarming rise in claims that are associated with chronic stress in the workplace. In yester years, stress claims are mostly associated with the experience of a traumatic and/or life threatening event, such as violence, injury or a critical incident of some kind. Sivasubramaniam and Rajandran (2017) mentioned that family contributions do help the person to overcome the stress which assists the person to overcome the stress by sharing their grievances. In recent years, however, the number of claims has been steadily increasing and the reported cause for these claims has moved away from traumatic stress to chronic conditions. This type of stress creates enormous costs, both financially and in to human-terms, although the costs are difficult to quantify as a result of misleading statistics, unreported instances, staff turnover and inconsistent recording. A great deal of work has been done to elucidate the connection of specific job conditions to physical and/or mental health. The poor mental health was directly related to unpleasant work conditions such as the necessity to work fast, the exertion of great physical effort and inconvenient working hours. There is an alarm of increasing evidence that physical hea ...