An empirical investigation of the effect of employees' customer orientation on customer loyalty through the mediating role of customer satisfaction and service quality
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Thông tin tài liệu:
The primary objective of the current study was to establish and authenticate a conceptual framework that combines the correlation between customer orientation, service quality, customer satisfaction, and customer loyalty. Data were gathered from primary healthcare centres in the United Arab Emirates (UAE), particularly in Dubai.
Nội dung trích xuất từ tài liệu:
An empirical investigation of the effect of employees’ customer orientation on customer loyalty through the mediating role of customer satisfaction and service quality
Nội dung trích xuất từ tài liệu:
An empirical investigation of the effect of employees’ customer orientation on customer loyalty through the mediating role of customer satisfaction and service quality
Tìm kiếm theo từ khóa liên quan:
The effect of employees’ customer orientation Customer loyalty through the mediating role of customer satisfaction Customer loyalty through the mediating role of service quality The United Arab Emirates Structural Equation Modelling Dubai Primary Healthcare ServicesGợi ý tài liệu liên quan:
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