Building Web Reputation Systems- P2

Building Web Reputation Systems- P2:Today’s Web is the product of over a billion hands and minds. Around the clock andaround the globe, people are pumping out contributions small and large: full-lengthfeatures on Vimeo, video shorts on YouTube, comments on Blogger, discussions onYahoo! Groups, and tagged-and-titled Del.icio.us bookmarks. User-generated contentand robust crowd participation have become the hallmarks of Web 2.0.
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Building Web Reputation Systems- P2Role-Based Reading (for Those in a Hurry)Here are a few alternate chapter reading list recommendations, based on your profes-sional role:[Product | UX | game] designers and application product managers We wrote this book primarily for you; Chapters 1 through 10 are all important. If you must skim, be sure to read all of the practitioners tips, warnings, notes, and sidebars to make sure you aren’t missing something important. User experience folks should pay extra attention to the pros and cons in Chapters 7 and 8.System architects, software engineers, platform engineers Assuming you’re reading this book as part of a plan to deploy a reputation system, read Chapters 1 and 2 completely—the definitions are important to later sections. Skim Chapter 3, but read all the practitioners tips, and pay close attention to the last half of Chapter 4. In Chapter 5, familiarize yourself with the Content Control Patterns and the limiting effects they have on reputation systems. Chapters 6, 9, and 10 are all worth your full attention. Also look at Appendix A and consider whether you need a reputation framework.Community support staff, [program | project] managers, operations staff If you’re involved in a support role with reputation systems, read Chapter 1 and review the definitions in Chapter 2. In Chapter 3, be sure to read the practitioners tips, and likewise the advice about why reputation sometimes fails at the end of Chapter 4. Chapters 7 and 8 provide patterns for how reputation faces the users and the company and explain when (and when not) to use them. You’re probably in a role that is detailed in Chapter 9; if so, read it. Chapter 10 may be the most important chapter in the book for you—nothing like a practical example to get oriented.Conventions Used in This BookThe following typographical conventions are used in this book:Italic Indicates new terms, URLs, email addresses, filenames, and file extensions.Constant width Used for program listings, as well as within paragraphs to refer to program elements such as variable or function names, databases, data types, environment variables, statements, and keywords.Constant width bold Shows commands or other text that should be typed literally by the user.Constant width italic Shows text that should be replaced with user-supplied values or by values deter- mined by context.xiv | Preface This icon signifies a tip, suggestion, or general note. This icon indicates a warning or caution.Safari® Books Online Safari Books Online is an on-demand digital library that lets you easily search over 7,500 technology and creative reference books and videos to find the answers you need quickly.With a subscription, you can read any page and watch any video from our library online.Read books on your cell phone and mobile devices. Access new titles before they areavailable for print, and get exclusive access to manuscripts in development and postfeedback for the authors. Copy and paste code samples, organize your favorites, down-load chapters, bookmark key sections, create notes, print out pages, and benefit fromtons of other time-saving features.O’Reilly Media has uploaded this book to the Safari Books Online service. To have fulldigital access to this book and others on similar topics from O’Reilly and other pub-lishers, sign up for free at http://my.safaribooksonline.com.How to Contact UsPlease address comments and questions concerning this book to the publisher: O’Reilly Media, Inc. 1005 Gravenstein Highway North Sebastopol, CA 95472 800-998-9938 (in the United States or Canada) 707-829-0515 (international or local) 707-829-0104 (fax)We have a web page for this book, where we list errata, examples, and any additionalinformation. You can access this page at: http://www.oreilly.com/catalog/9780596159795The authors also have a site for this book at: http://buildingreputation.com Preface | xvTo comment or ask technical questions about this book, send email to: bookquestions@oreilly.comFor more information about our books, conferences, Resource Centers, and theO’Reilly Network, see our website at: http://www.oreilly.comAcknowledgmentsAs with any book that reports so much personal experience with a topic, there are morepeople to thank than we even know or recall—to any we’ve missed, know that we aregrateful for the lessons you helped us learn, even if we’re forgetful of your names.We are first-time authors, so our editorial and publishing supporting cast come fore-most to mind:Mary Treseler, our editor at O’Reilly and our mentor—you helped us learn the ropesand were always ...