Credit quality for small and medium sized enterprises: research model and situation in Hanoi based commercial banks

This article presents an approach to credit quality research including both internal and external assessment; sets up research model on 4 elements of credit service quality and overall credit quality efficiency, on that basis sets up measurement scales of 30 observation variables of 4 quality components - independent variable and 5 observation variables of overall credit quality capacity - dependent variables. The use of this research scale and model helps to evaluate the situation of quality components and the effects of each independent variable on the dependent variables in the model.
Nội dung trích xuất từ tài liệu:
Credit quality for small and medium sized enterprises: research model and situation in Hanoi based commercial banks