Doctoral thesis of Philosophy: Fostering consumer trust and purchase intention in B2C e-commerce
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This research was aimed to develop guideline to foster consumer trust and purchase intention to shop online for e-vendors. It was achieved by using mixed methods: quantitative and qualitative studies. In the quantitative study, an online survey was created as an instrument for capturing attitude of consumers related to trust in B2C e-commerce in a global scale. The objectives of this research are: To understand trust issues from the consumer point of view in the online environment; and to provide a comprehensive guide to e-vendors on how to improve consumer trust and enhance B2C e-commerce.
Nội dung trích xuất từ tài liệu:
Doctoral thesis of Philosophy: Fostering consumer trust and purchase intention in B2C e-commerce
Nội dung trích xuất từ tài liệu:
Doctoral thesis of Philosophy: Fostering consumer trust and purchase intention in B2C e-commerce
Tìm kiếm theo từ khóa liên quan:
Doctoral thesis of Philosophy Doctor of Philosophy Fostering consumer trust Purchase intention in B2C e-commerce Enhance B2C e-commerce State of online shoppingGợi ý tài liệu liên quan:
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