E-GOVERNMENT IMPLEMENTATION STRATEGIES

Broadly defined, Electronic Government (e-Government) is the use of ICT:- to promote more efficient and effective government’s activities,- to facilitate accessibility to government services,- to allow greater public access to information, and- to make government more accountable to citizens.e-Government involves delivering services via the Internet, telephone,electronic media, community centers (self-serviceor facilitated by others), wireless devices or other communications systems
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E-GOVERNMENT IMPLEMENTATION STRATEGIES E-GOVERNMENTIMPLEMENTATION STRATEGIES SalvatorNIYIBIZI DIRECTOREGOV RITA CONTENT• INTRODUCTION• SITUATION ANALYSIS• CRITICAL SUCCESS FACTORS AND CAUSE OF FAILURE• LOGICAL FRAMEWORK AND E-GOV PROJECTS• CONCLUSION 1.INTRODUCTION(Con’d) Broadly defined, Electronic Government (e-Government) is the use of ICT:- to promote more efficient and effective government’s activities,- to facilitate accessibility to government services,- to allow greater public access to information, and- to make government more accountable to citizens. e-Government involves delivering services via the Internet, telephone, electronic media, community centers (self-serviceor facilitated by others), wireless devices or other communications systems 1.INTRODUCTION(Con’d)e-Government as a driver of growth anddevelopment can help in the realization ofthe PRSP within Vision 2020 .Particularly, e-Government will inter alia:– improve services and convenience to citizens;– improve the productivity (and efficiency) of government agencies;– create a more accountable government;– increase transparency and fight corruption; 2.SITUATION ANALYSIS2.1 Strength2.2 Weaknesses2.3 Opportunities2.4 Threats 2.1. Strengths-There is a political will in support of ICT-The national ICT Policy:NICI II-There are some legislative and regulatory framework-There is supportive tax on ICT equipments-Mobile tele-density and internet usage is improving at impressive/high rate-ICT in schools,universities and other institutions is improving 2.2. Weaknesses• Difficulties in attracting, recruiting and retaining skilled ICT personnel• Inadequate budgetary allocations and poor prioritization.• Erratic and unstable power supply. Most of rural communities do not have electricity.• Most of the offices are not networked and interconnected through LAN/WAN• Insufficient number of ICT equipments including computers. Some Ministries do not have PABXs 2.2. Weaknesses(con’d)• Most used computers are mainly utilized. They are mainly used as word processors• Limited usage of Internet and email facilities, with only few computers connected.• ICT implementation in key functional areas such as health, banking, procurement, education, commerce, etc are still minimal or lacking.• Connectivity is concentrated in the capital city and a few major towns• Limited and expensive bandwidth. 2.2. Weaknesses(con’d)• There is duplication of efforts in some ICT projects• Illiteracy and language barriers for most rural communities.• Lack of local content that is readily available and relevant to the needs of the majority of Rwandans• Lack of awareness about ICT and the benefits of e-government in both urban and rural areas• Lack of supportive legal framework such as for the protection of intellectual property rights, database protection, informational privacy and electronic transactions. 2.2. Weaknesses(end)• The mainly static web sites available in government ministries are seldom updated.• There are inadequate standards and guidelines for ICT in general including training, career development, information security and devices. 2.3.Opportunities• Visible leadership/political willing from the top leaders to local ones• Rwanda should optimally utilize the regional initiative on e-Government under the auspices of the EAC• Utilization of backbone projects such as East African Marine cable. EAC digital transmission and Comtel (for COMESA) 2.4.THREATS• Cyber crime and cyber terrorism.• Undefined cross-border jurisdiction for cyber litigation.• Reliance on imported hardware and software.• Reliance on foreign funding.• Reliance/trust on foreign expertise to undertake studies and implement strategies.• Fast changing technology CRITICAL SUCCESS FACTORS• Political will or e-leadership is a prerequisite for any and all e-government objectives. E-leaders should build political support across government, push for change and resources, publicly take “ownership” of the projects and commit their time on a sustained basis. Without ongoing, active political leadership, the financial resources, inter-agency coordination, policy changes and human effort required to plan and implement e- government will not be sustained.• The government’s willingness to share information with the public and across government agencies/departments and at different levels within them, as well as to address the gender issues associated with information sharing strategy. Smooth, rapid information-sharing enables government to take a mo ...