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Phân tích tư tưởng của nhân dân qua đoạn thơ: Những người vợ nhớ chồng… Những cuộc đời đã hóa sông núi ta trong Đất nước của Nguyễn Khoa Điềm
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Part 1 of ebook "Action-based quality management: Strategy and tools for continuous improvement" has presents the following content: quality management and performance in the hotel industry - a literature review; two views for understanding how TQM fosters learning and value innovation - absorptive capabilities and action-based management; an application of SERVQUAL model in terms of chaves; management by processes - an effective tool for employee motivation;...
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Ebook Action-based quality management: Strategy and tools for continuous improvement - Part 1
