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Ebook Sales and Promotions Management: Part 1 presents the following content: Introduction to Sales Management; Recruitment, Selection and Training of Sales Personnel; Motivating and Compensating the Sales Force; Sales Meetings, Sales Contests and Sales Budget; Organising Sales Effort;...Please refer to the documentation for more details.
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Ebook Sales and Promotions Management: Part 1
Edited by:
Sukhpreet Kaur
SALES AND
PROMOTIONS MANAGEMENT
Edited By
Sukhpreet Kaur
Printed by
EXCEL BOOKS PRIVATE LIMITED
A-45, Naraina, Phase-I,
New Delhi-110028
for
Lovely Professional University
Phagwara
SYLLABUS
Sales and Promotions Management
Objectives: The course aims at developing sales management skills. Moreover the course aims to develop a strong foundation
of concepts of IMC so that they will be able to apply these concepts in the industry.
S. No Description
1. Sales management and control, Buyer seller dyads, Diversity of personal selling situations, AIDAS theory of
selling, Selling process.
2. Recruiting and Selecting sales personnel, Executing and evaluating sales training program.
3. Motivating and compensating sales personnel
4. Sales meetings and sales contests, The sales budget
5. Types of sales quota and Quota setting procedure, Sales territory concept, Reasons and Procedures for setting
up and revising sales territories, Assignment of sales personnel to territories and routing and scheduling of
sales personnel.
6. Integrated Marketing Communication, Advertising Strategy: Fundamentals of an advertising campaign,
Finding the Big Idea, Creative execution in advertising
7. Sales promotion: Types of sales promotions, budget allocation, designing sales promotion program.
8. Direct marketing, Public relations, Publicity and Corporate Advertising.
9. The Print Media, The Broadcast Media, Out of home media, Steps involved in media planning
10. DAGMAR approach to setting objectives and measuring advertising effectiveness.
CONTENT
Unit 1: Introduction to Sales Management 1
Sukhpreet Kaur, Lovely Professional University
Unit 2: Recruitment, Selection and Training of Sales Personnel 24
Sukhpreet Kaur, Lovely Professional University
Unit 3: Motivating and Compensating the Sales Force 49
Sukhpreet Kaur, Lovely Professional University
Unit 4: Sales Meetings, Sales Contests and Sales Budget 75
Sukhpreet Kaur, Lovely Professional University
Unit 5: Organising Sales Effort 92
Sukhpreet Kaur, Lovely Professional University
Unit 6: Introduction to Integrated Marketing Communication 108
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Unit 7: Advertising Strategy: Fundamentals 118
Gopika Juneja, Lovely Professional University
Unit 8: Advertising Strategy: Creative Execution 140
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Unit 9: Sales Promotion 159
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Unit 10: Managing other Promotional Tools 174
Manpreet Kaur, Lovely Professional University
Unit 11: Unconventional Promotional Media 187
Manpreet Kaur, Lovely Professional University
Unit 12: Media Planning and Strategy 202
Manpreet Kaur, Lovely Professional University
Unit 13: Broadcast Media and Media Planning 219
Manpreet Kaur, Lovely Professional University
Unit 14: Measurement of Advertising Effectiveness 240
Manpreet Kaur, Lovely Professional University
Corporate and Business Law
6 LOVELY PROFESSIONAL UNIVERSITY
Sukhpreet Kaur, Lovely Professional University Unit 1: Introduction to Sales Management
Unit 1: Introduction to Sales Management Notes
CONTENTS
Objectives
Introduction
1.1 Overview of Sales Management
1.2 Sales Management and Control
1.3 Buyer Seller Dyads
1.3.1 Advantages of Personal Selling
1.3.2 Disadvantages of Personal Selling
1.3.3 New Approaches in Selling
1.4 Diversities of Personal Selling Situations
1.4.1 Service Selling
1.4.2 Developmental Selling
1.5 AIDAS Theory of Selling
1.6 Selling Process
1.6.1 Prospecting
1.6.2 Pre-approach
1.6.3 Approaching
1.6.4 Presentation and Demonstration
1.6.5 Handling Objections
1.6.6 The Close
1.6.7 Follow up
1.7 Summary
...