How to apply Information Technology(IT) for SMEs in Vietnam

1. Overview of Ecommerce Vietnam and the World2. E-commerce models in Vietnam3. Exploiting the commercial information systems on Internet4. Business Transaction Process by e-mails5. E-contracts, digital signatures, e-payments6. E-commerce solutions for SMEs
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How to apply Information Technology(IT) for SMEs in Vietnam2006/3 FAMD-VJCC How to apply Information Technology(IT) for SMEs in Vietnam Nguyen Van Thoan Head of Ecommerce Department Foreign Trade University March 2006 2006/3 FAMD-VJCC Contents 1. Overview of Ecommerce Vietnam and the World 2. E-commerce models in Vietnam 3. Exploiting the commercial information systems on Internet 4. Business Transaction Process by e-mails 5. E-contracts, digital signatures, e-payments 6. E-commerce solutions for SMEs 1 minute – ecommerce definition“Ecommerceisthesalesandpurchasesofproductsandservicesthroughelectronicmeansandcommunicationnetworks,especiallycomputerandinternet”+Horizontal(businessesmanagement):Ecommerceincludesallorsomebusinessactivitiesincludingmarketing(M),sales(S),distribution(D)andpayment(P)throughelectronicmeansandcommunicationnetworks+Vertical(macromanagement):EcommerceincludesInfrastructureforEcommerce (I)Electronicmessages (M)Basicrules (B)Specificrules (S)Application (A)UNCITRALUnitedNationsConferenceForInternationalTradeLawElectroniccommerceistheexchangeofcommercialinformationthroughelectronicmeans UNCITRAL Model Law on Electronic Commerce, 1996“Information”:everythingwhichistranferedbyelectronictechnology,includingbutnotonlyincluding:+email,documentfiles,data,excelfiles...+design,graphics,ads,+inquiries,orders,invoices,pricelists,contracts+animatedfigures,movie,soundfiles...UNCITRALUnitedNationsConferenceForInternationalTradeLaw“Commerce”isunderstoodaswidestmeaning,includingalltheissuesoriginatedfromcommercialrelations,withorwithoutcontracts.Commercialrelationsincludes,butnotonlyinclude,thefollowingtransactions:+exchangesofproducts,services,representative,agent...+leasing,building,consultancy,enginnering+investment+banking,insurance+jointventuresandotherbusiness&industrialcooperations+transportationofgoods,peoplebyseaway,airway,road,rail...Historicalmarksofinternet&ecommerce development 6 5 4 3 2Stagesofecommercedevelopment3majorstages 3. cBusiness Integrating/Collaborating Collaboratinginsidetheorganization Integrating&connectingwithparners 2.tCommerce Econtract(signingonline) Epayment(onlinetransaction) iCommerce 1. Informationontheweb Communication,negotiation,order,services(email,chat,forum...) Payment,deliveryastraditionalcommerce 10July2002 10July2002ElectronicMarketplacesWillJoinPeopleTogetherInRealTime Dealers Online manufacturer stores eMatrixRetailers Suppliers Distributors Consolidators Expressdelivery Infrastructure for Ecommerce ElectronicCommerce B2Bmarketplaces Sales/Purchases Epayments Econtracting OnlineAds Auctions ICTinfrastruture Society:Laws,tax,IPRprotection... Humanresource:perception,culture,habitswww.mot.gov.vn/www.ecvn.gov.vn 11 Université de Lausanne SITE | AGENDA | FIN Participantsinanecommercetransactions(eretails) Banking payment 3 clearance Creditcard 4 Ordering Amazon.com DeliveryDistributions sales Information systems ...