Information technology role in hospital administration practices

The study was conducted in forty two hospitals of Delhi-NCR with Information Technology Professionals.
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Information technology role in hospital administration practices International Journal of Management (IJM) Volume 7, Issue 4, May–June 2016, pp.108–115, Article ID: IJM_07_04_008 Available online at http://www.iaeme.com/ijm/issues.asp?JType=IJM&VType=7&IType=4 Journal Impact Factor (2016): 8.1920 (Calculated by GISI) www.jifactor.com ISSN Print: 0976-6502 and ISSN Online: 0976-6510 © IAEME Publication INFORMATION TECHNOLOGY ROLE IN HOSPITAL ADMINISTRATION PRACTICES Prof. Rajbir Singh Department of Management Studies, Deenbandhu Chhotu Ram University of Science & Technology, Murthal, India Anand Chauhan Assistant Professor, Department of Management Studies, Deenbandhu Chhotu Ram University of Science & Technology, Murthal, India ABSTRACT Information Technology (IT) is very powerful in today’s world and backbone of the Indian economy. Many healthcare sectors now have IT departments for managing the various departments of hospitals. The study was conducted in forty two hospitals of Delhi-NCR with Information Technology Professionals. The results obtained from the multiple regression analysis explain that factors for administration practices through information technology i.e. external participation, internal participation, supply chain management and Doctors’ connectivity are having significant impact on information technology effectivity. Key words: Information Technology, Hospital Administration, Effectivity Cite this Article: Prof. Rajbir Singh and Anand Chauhan, Information Technology Role in Hospital Administration practices. International Journal of Management, 7(4), 2016, pp.108–115. http://www.iaeme.com/ijm/issues.asp?JType=IJM&VType=7&IType=4 1. INTRODUCTION Information Technology expels the many different technologies inherent in the field of information technology and their impact on information systems to the collection of tools that make it easier to use, create, manage and exchange information. World Health Report (2003) states that timely and accurate health information is the essential foundation for policy-making, for the planning, implementation and evaluation of all health programme’s. The system will require the introduction of new technologies for patient identification and a continuous medical record, from which http://www.iaeme.com/IJM/index.asp 108 editor@iaeme.com Information Technology Role in Hospital Administration practices data can be extracted for the measurement of treatment outcomes. Smith et al., (2007) concluded that impact of IT has grown in organizations, IT strategy is finally getting the attention it deserves in business. Dubey, (2011) concluded that IT is integral to support, enhance and expand business strategy. Mishra et al., (2011) found that ICT can improve the health care practices in developing countries. Bakshi, (2012) explored that information and communication technology has revolutionized the way medicine is practiced and how healthcare information is documented, archived and retrieved at the point of care. While information technology is facing challenges of adoption, communication technology is striving to create health information exchanges for connecting providers within multi-organization environments and across disparate geographical boundaries, using secure and fail-safe internet connectivity for high speed data, voice and video communication. 2. LITERATURE REVIEW Southard et al., (2000) analyzed in his study the world is continuously changing and information technology is one of the main driving forces for change. Health sciences are not spared from the advancement of information technology. Health care organizations have been trying to capture medical information related to patients, providers, government policy, etc., As a result, the health care industry is becoming a more information-based community that is connected to hospitals, clinics, pharmacies, and customers for sharing information, reducing administrative costs and improving the quality of care. Taylor & Wright, (2004) Investigates knowledge sharing in one public service context and identifies factors that influence the readiness of an organization to share knowledge effectively. Goldschmidt, (2005) defines HIT as application of information processing involving both computer hardware and software that deals with the storage, retrieval, sharing, health care information, data, and knowledge for communication and decision making. Also concluded that health information technology can transform the health care system which improving quality, productivity and reduce the cost of services. Kaur & Gupta, (2006) explored that e-health provides immediate access to the information that is relevant to patients as well as health care providers. Also suggested that improvement in healthcare can be achieved by adopting internet, video conferencing, data warehousing and e-business transactions. Ray & Mukherjee, (2007) found out that India’s healthcare infrastructure and its standing in e- governance initiatives. effective e-governance can enhance the quality of healthcare service even within limited resources. An e-governance framework is suggested based on the factors. Vahabi, (2007) examined that health communication is a major component of health care. Also suggested that clear communication should be a high priority for health care professionals to improving health quality. Nawakda et al. (2008) in a study reported that it is difficult to create a knowledge sharing culture in an environment under pressure involving medical and administrative staff. IT systems need to be utilized ...