Lecture Consumer behaviour (4e): Chapter 11 - Neal, Quester, Hawkins
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Chapter 11 - Attitude and attitude change. In this lecture we will discuss exactly what an attitude is, discuss the components that make up an attitude, look at ways we can change attitudes, and discuss the use of marketing communications in changing attitudes.
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Lecture Consumer behaviour (4e): Chapter 11 - Neal, Quester, Hawkins
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Lecture Consumer behaviour (4e): Chapter 11 - Neal, Quester, Hawkins
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