Lecture Lesikar's business communication: Connecting in a digital world (13/e): Chapter 7 - Kathryn Rentz, Paula Lentz
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Chapter 7 - Getting to the point in good-news and neutral messages. This chapter presents the following content: Understand the reader’s likely reaction, learn the general plan for direct-order messages, applications of the general plan.
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Lecture Lesikar's business communication: Connecting in a digital world (13/e): Chapter 7 - Kathryn Rentz, Paula Lentz
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Lecture Lesikar's business communication: Connecting in a digital world (13/e): Chapter 7 - Kathryn Rentz, Paula Lentz
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