Lecture Management information systems (9/e) – Chapter 8: Enterprise business systems
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In this chapter, you will learn to: Identify and give examples to illustrate the following aspects of customer relationship management, enterprise resource manage-ment, and supply chain management systems: Business processes supported, customer and business value provided, potential challenges and trends; understand the importance of managing at the enterprise level to achieve maximum efficiencies and benefits.
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Lecture Management information systems (9/e) – Chapter 8: Enterprise business systems
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Lecture Management information systems (9/e) – Chapter 8: Enterprise business systems
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