Mandatory Health Insurance: Lessons from Massachusetts
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As we reported in May 2007 , the TCF “implementation” deadline tested whether
firms were implementing necessary changes in a substantial part of their business. Firms
were expected to have allocated appropriate resources and responsibilities, developed
plans and processes, and created capability to meet the TCF principle. We would expect
a firm’s implementation plan to identify and tackle any gaps in their ability to ensure
customers are treated fairly, including the designing and selling of PPI.
We have set firms a deadline of December 2008 to complete their work on TCF and
to demonstrate they are consistently treating their customers fairly in all aspects of
their business, including...
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Mandatory Health Insurance: Lessons from Massachusetts
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Mandatory Health Insurance: Lessons from Massachusetts
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