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Multi criteria decision making based approaches in website quality and usability evaluation: A systematic review

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The research questions formulated for the study, the papers were classified into various MCDM approaches, website genre, number and list of criteria used over the years and the localization of websites based on country. Some of the findings showed that the Analytical Hierarchy Process approach integrated with fuzzy logic has been the most common method over the years.
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Multi criteria decision making based approaches in website quality and usability evaluation: A systematic review

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