Productivity analysis of foreign sector banks

In today’s era of globalization the customers are more and more demanding and their expectations are changing with time in terms of various aspects like Quality, Quick & Effective service.
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Productivity analysis of foreign sector banksInternational Journal of Management (IJM)Volume 7, Issue 7, November–December 2016, pp.250–256, Article ID: IJM_07_07_026Available online athttp://www.iaeme.com/ijm/issues.asp?JType=IJM&VType=7&IType=7Journal Impact Factor (2016): 8.1920 (Calculated by GISI) www.jifactor.comISSN Print: 0976-6502 and ISSN Online: 0976-6510© IAEME Publication PRODUCTIVITY ANALYSIS OF FOREIGN SECTOR BANKS Dr. P. K. Dhiman Professor, Department of Management & Hum, SLIET Longowal, Punjab, India Rupani Ph.D Research Scholar, Department of Management & Hum, SLIET longowal, Punjab, India ABSTRACT In today’s era of globalization the customers are more and more demanding and their expectations are changing with time in terms of various aspects like Quality, Quick & Effective service. In this competitive environment it has become essential to retain existing and attract new customers. For this purpose the banks should analyzed its productivity to make better policies. So this study is confined to the measurement of productivity of Foreign sector banks. Information Technology implementation has totally changed the way of Banking operations and revolutionized the financial sector in India. So the measurement of the changes in the selected Five banks in terms of Productivity on the basis of selected parameters is main focus. In the end the performance of Intra sector banks in discussed in conclusion. Key words: Productivity, PSBs’, Private sector banks, Information Technology (IT), Foreign Sector Banks, Average, Standard Deviation (SD) Cite this Article: Dr. P. K. Dhiman and Rupani, Productivity Analysis of Foreign Sector Banks. International Journal of Management, 7(7), 2016, pp. 250–256. http://www.iaeme.com/IJM/issues.asp?JType=IJM&VType=7&IType=71. INTRODUCTIONThe measurement of Productivity is comprehensible indicator of the performance and growth. So themeasurement of productivity will provide the economic growth rate of Indian Banking Sector. The foreignsector banks are also the great rivals to the Public sector banks and Private Sector Banks. The Public SectorBanks are having the strong base and are well established by time but still they are lacking by Foreign sectorbanks in some of the areas. So by the measurement of the productivity it will help to find out the exact pictureof foreign sector banks. The study based on parameters related to Employee, Branch and Financial etc. areused to study the productivity. The total no. of parameters are seventeen. The Time period is taken after theeffective adoption of the computerization in Indian Banking industry. http://www.iaeme.com/IJM/index.asp 250 editor@iaeme.com Productivity Analysis of Foreign Sector Banks2. OBJECTIVE OF THE STUDYTo analyse the productivity of the Intra-sector differentials of selected Foreign Sector Banks under study.3. REVIEW OF LITERATUREKhokhar (1999) said bank is assumed to produce investments and advances by employing purchased funds,labour and physical capital as inputs. He studied and analyzed the required efficiency scores for 87commercial banks operating in India during 1996-97 using stochastic frontier function, which is based oncross section data concerning to one output namely productive assets consisting of investments and advancesand three inputs namely labour, deposits and borrowings, and physical capital. The efficiency scores varyfrom 38 to 97% with the least and most efficient banks appearing to be foreign banks. Total assets and capitaladequacy ratio are the main descriptive factors for the efficiency variations. Moreover, ownership contributesto the efficiency levels of foreign banks in India.Singh, R (2003) in the study author made an attempt to analyze the profitability of banks with respect tosome performance parameters. Mr. Singh studied the all four major banking sector groups i.e. Public sectorbanks (PSB), Private sector banks, New Private sector banks and foreign sector banks in the deregulatedenvironment. Author concluded that the competitiveness of all banks should be increased and the non interestsources of income should be aken into consideration than other sources.Uppal R. K. (2008) in this study Dr. Uppal analyzed the Quality of E- banking Services in the changingenvironment. The adoption on Information Technology was the key feature of the changing environment,which led to emergence of E-banking Services. The Impact of IT on various parameters of performance inbanks was also studied. In this Paper the Author Concluded that the Custom ...