Project Management Manual - Harvard Business School

Imagine that an important customer in your firm commissions you to complete a sophisticated worldwide market study that will form the basis of a global expansion strategy. Or that you are responsible for the development of the product which will determine your firm’s ability to go public. Or that you are in charge of handling the merger of your firm with another. Further imagine that in these situations you receive a strict budget and a precise schedule. You are, as such, involved in a project— and, moreover, you are involved in managing a project. Deliverables must be completed according to......
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Project Management Manual - Harvard Business School Harvard Business School 9-697-034 Rev. October 6, 1997 Project Management Manual PLANNING & MANAGING PROJECTS DEFINE & ORGANIZE PLAN TRACK & MANAGE THE THE THE PROJECT PROJECT PROJECT 1.1 2.1 3.1 ESTABLISH THE DEVELOP THE COLLECT PROJECT WORK STATUS ORGANIZATION BREAKDOWN STRUCTURE 1.2 2.2 3.2 DEFINE THE DEVELOP PLAN & TAKE PROJECT SCHEDULE ADAPTIVE PARAMETERS ACTION 1.3 2.3 3.3 PLAN THE ANALYZE CLOSE OUT PROJECT RESOURCES THE PROJECT FRAMEWORK 1.4 2.4 OPTIMIZE ASSEMBLE THE PROJECT TRADEOFFS DEFINITION DOCUMENT 2.5 DEVELOP RISK MANAGEMENT PLANS Harvard Business School prepared this manual from materials developed by IPS Associates, Inc. as the basis for class discussion rather than to illustrate either effective or ineffective handling of an administrative situation. IPS Associates, Inc. is located at 1680 Bayport, San Carlos, California, 94070. Copyright © 1996 by the President and Fellows of Harvard College. To order copies or request permission to reproduce materials, call 1-800-545-7685 or write Harvard Business School Publishing, Boston, MA 02163. No part of this publication may be reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means—electronic, mechanical, photocopying, recording, or otherwise—without the permi ssion of Harvard Business School. 1 697-034 Project Management Manual Table of Contents Page A Brief History of Project Management......................................................................... 3 The Emerging Importance of Projects............................................................................3 Project Management Process Overview ........................................................................4 Project Management Process Model (Figure 1) ............................................................ 6 1. DEFINE AND ORGANIZE THE PROJECT 1.1 Establish the Project Organization........................................................... 8 Project Team Roster (Figure 2) ........................................................... 10 1.2 Define the Project Parameters................................................................. 11 1.3 Plan the Project Framework .................................................................... 14 Issues/Action Items Tracking Form (Figure 3)................................16 1.4 Assemble the Project Definition Document ......................................... 17 2. PLAN THE PROJECT 2.1 Develop the Work Breakdown Structure.............................................. 18 Work Breakdown Structure Sample (Figure 4) ................................. 18 2.2 Develop the Schedule............................................................................... 20 Dependencies (Figure 5) ....................................................................... 22 Dependency Diagram (“PERT” Chart) Sample (Figure 6) ..............24 Gantt Chart Sample (Figure 7)... ...