Phân tích tư tưởng của nhân dân qua đoạn thơ: Những người vợ nhớ chồng… Những cuộc đời đã hóa sông núi ta trong Đất nước của Nguyễn Khoa Điềm
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This study synthesizes models of assessing the quality of banking services. The study also identifies the advantages of using assessment models while also limiting the use of these models in Vietnam. Based on that assessment, this study uses the BANKSERV model (Avkiran, 1994) and presents five groups of factors that influence the quality of banking services and using this model in the case of Bank of Investment and Development of Vietnam.
Nội dung trích xuất từ tài liệu:
Selection of Modeling for Quality Assurance of Commercial Banking Services in Vietnam
