Phân tích tư tưởng của nhân dân qua đoạn thơ: Những người vợ nhớ chồng… Những cuộc đời đã hóa sông núi ta trong Đất nước của Nguyễn Khoa Điềm
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The advent of the Internet, digital connectivity, the explosion and use of e -commerce and e-
business models in the private sector are pressuring the public sector to rethink hierarchical,
bureaucratic organizational models. Customers, citizens and businesses are faced every day
with new innovative e -business and e -commerce models implemented by the private sector
and made possible by ICT tools and applications, are requiring the same from governmental
organizations. Osborne and Gaebler (1992) referred to citizens as customers for governments,
since governments need to empower rather than serve, to shift from hierarchy to teamwork
and participation, to be mission...
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