Digital literacy of Vietnamese human resources

This paper explores facets of digital literacy, analyses the current state of digital literacy amongst Vietnamese human resources, and, based on this analysis, proposes recommendations and solutions to advance the digital literacy of Vietnamese workers.
Nội dung trích xuất từ tài liệu:
Digital literacy of Vietnamese human resourcesDOI: 10.31276/VMOSTJOSSH.65(2).71-84 EDUCATIONAL SCIENCES | CURRICULUM AND PEDAGOGY, OTHER SOCIAL SCIENCESDigital literacy of Vietnamese human resources Bui Bich Thuan* Trade Union University, 169 Tay Son Street, Dong Da District, Hanoi, Vietnam Received 5 May 2023; revised 12 July 2023; accepted 16 July 2023Abstract:The comprehensive digital transformation taking place across all aspects of global and Vietnamesesocietal life is both objective and inevitable. The successful execution of this transformation necessitatesthe development of appropriate digital human resources. Digital literacy has emerged as a paramountcompetence of the 21st century. Despite the qualifications and skills of Vietnam’s human resources, digitalliteracy remains limited. The demand for digital literacy is substantial and represents an urgent requirementfor Vietnam in its pursuit of establishing a digital government, society, and economy. This paper exploresfacets of digital literacy, analyses the current state of digital literacy amongst Vietnamese human resources,and, based on this analysis, proposes recommendations and solutions to advance the digital literacy ofVietnamese workers.Keywords: digital literacy, digital transformation, human resources.Classification numbers: 3.2, 71. Introduction of organisations and businesses is heavily influenced by The world is experiencing dramatic changes, social networks and mobile technology. Digital literacysignifying the advent of a new era strongly influenced opens opportunities for the expansion and redefinition ofby digital transformation. Digital transformation is the business markets. Digital transformation fundamentallydriving force of the fourth industrial revolution, wherein changes entities by creatively applying digitaldigital technology moulds global society and future technologies along with key resources and capabilities,economic activity. At its core, digital transformation thereby completely improving an entity and redefiningis a process that induces significant changes in an its value to stakeholders [4]. Human resources play aobject’s properties by integrating information, electronic pivotal role in this process. Consequently, to successfullyequipment, and communication technology, and implement digital transformation, it is essential toenabling online connections [1]. This process demands develop human resources possessing digital literacy.an organised approach, a clear plan, and the involvement In the digital era, evolution of production technologyof all stakeholders, both internal and external to the leads to daily shifts in jobs, with the disappearance andorganisation. This is often termed a digital transformation emergence of roles demanding new expertise and skills.strategy, designed to swiftly and creatively harness the A report from the International Labour Organizationpotential and impacts of emerging technologies [2]. (ILO) indicates that Vietnam is the most affected country Digital transformation is the process of change within ASEAN in terms of labour and employment dueassociated with the application of digital technology to digital transformation, with 70% of workers in basicacross all facets of human social life [3]. Physical assets occupations being impacted [5]. Thus, digital literacyare progressively transitioning into digital assets. Human is a crucial factor for achieving future success in study,resources within organisations and businesses are research, and career development [6]. The need tosignificantly affected as job roles continuously evolve develop human resources with digital literacy is anand decision-making becomes increasingly reliant on urgent requirement for Vietnam to effectively executethe management of knowledge and skills. The operation the national digital transformation.Email: thuanbb@dhcd.edu.vn* VMOST Journal AUGUST 2023 • VOLUME 65 NUMBER 2 of Social Sciences 71 and HumanitiesEDUCATIONAL SCIENCES | CURRICULUM AND PEDAGOGY, OTHER SOCIAL SCIENCES2. Digital literacy and the importance of digital literacy UNESCO defines digital literacy as the ability toin the new era use digital devices, communication applications, and the internet to access and manage information. 2.1. Digital literacy It enables individuals to create and share digital The term ‘literacy’, as per the Cambridge English content, communicate, and collaborate, andDictionary, refers to the ability to read and write. effectively and creatively solve problems in life,The range of concepts it describes have evolved and study, work, and general social activities. At a basicdiversified over time, particularly in recent decades, level, digital literacy is demonstrated through theas ‘skill-based literacies’ have developed in response ability to use digital devices and online applications.to increasing information complexity and emerging At an advanced level, it involves utilising digitaltechnologies. These concepts imply c ...