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Ebook "Quality management for organizational excellence: Introduction to total quality (Seventh edition)" coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma, and many topics that competitive books overlook. Direct and straightforward, it links “big picture” theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments, and research links promote deeper thinking and further exploration.
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Ebook Quality management for organizational excellence: Introduction to total quality (Seventh edition) - David L. Goetsch Stanley Davis
