Ebook Services Management: Part 2 - Ashwani Panesar
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Ebook Services Management: Part 2 presents the following content: Delivering Services on the Web; New Service Development and Process Design; The Service Encounter; Customer Loyalty; Creating a Service Culture; Performance Measurement in Services;...Please refer to the documentation for more details.
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Ebook Services Management: Part 2 - Ashwani Panesar
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Ebook Services Management: Part 2 - Ashwani Panesar
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