Factors of quality management system influencing organizational performance: A study of pharmaceutical factories getting GMP certificate in Vietnam
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A study objective is to identify key factors of QMS (Quality Management System) influencing the organizational performance in pharmaceutical factories getting GMP (Good Manufacturing Practices) certificate. The original research model consists of eight independent factors (leadership, process management, education and training, supplier management, customer focus, employee involvement, product design, and continuous improvement) and three dependent factors related to organizational performance (productivity, product quality and customer satisfaction).
Nội dung trích xuất từ tài liệu:
Factors of quality management system influencing organizational performance: A study of pharmaceutical factories getting GMP certificate in Vietnam
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Factors of quality management system influencing organizational performance: A study of pharmaceutical factories getting GMP certificate in Vietnam
Tìm kiếm theo từ khóa liên quan:
Organizational performance Pharmaceutical factories Quality Management System Good Manufacturing Practices Process management Customer satisfactionGợi ý tài liệu liên quan:
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