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FRAMING AS A THEORY OF MEDIA EFFECTS

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“ Abuse is different from dissent. So long as you have a clear terms-of-use policy in place (or the social media tool you are using does) then this is simply a case of evaluating comments and posts against that policy. Where possible explain to the commenter why his or her comments are unacceptable, particularly if the commenter might simply not have understood or has just got carried away in a discussion. The exception here is someone who is simply out to ‘troll’ you. This means the person is being inten- tionally rude, challenging and disrespectful. It is never advisable to engage a troll...
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FRAMING AS A THEORY OF MEDIA EFFECTS

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