Giáo án Tiếng Anh lớp 11: UNIT 9: THE POST OFFIC-WRITING

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Giáo án Tiếng Anh lớp 11: UNIT 9: THE POST OFFIC-WRITINGUNIT 9 THE POST OFFICE LESSON 4: WRITINGA)Objectives:-By the end of the lesson , Ss will be able to write a letter to express theirsatisfaction or dissatisfaction of the services of the Post Office.Lexical items: quality, prices, security condition, the attitude of the staff.Teaching aids :- the picture in the text book, text book.B) Language focus: *Vocabulary: -puntuallt, security, pickpocket, arrogant *grammar:Simple present tenseC)Techniques: -ordering words, RO & R, write it upD) Time : 45’E) Procedures: I.Check up:*Answer the questions:1.Which countries has the highest growth in the number of telephone surcribers?2.How does Vietnam for growth in the number of telephone surcribers?3.How many communal post office era there in Vietnam? II. Warm up(Ordering words)-Ss read the following adjectives and order ones make can people / thing satisfied *polite, rude, cold, helpful, spacious,, cramped, large ,small, good, bad./reasonable, cheap, punctual, arrogant, reliable*Answers: polite, spacious, large, good, cheap, reasonalbeC)Techniques: -Chatting ,RO & R, multiple choice, ask and answer, discussionD)Teaching aids:- text book , hand outs, boards, -Textbook, Cassette, Pictures, Real objects.E) Time: 45 minutesF) ProceduresT Contents T & Ss’activities * Warm up: 3’ -_ Teacher raised a few Have you ever used a service of the Post Office ? guiding questions : Are you satisfied with the services ? -Free answers(Ss)* Pre-writing : 10’- Explains the new words : the quality of theequipment, arrogant, pickpocket.- Encourages the Ss to give English equivalents,or Vietnamese meanings of the new words. - Gives English equivalents, or VietnameseTask 1.Work with a partner .Imaagine that meanings of the new wordsyou have been using some of the services if possible.provided by Thanh Ba post office .Discuss thething that may make you satisfied (ordissatisfied ) with the service there . - Pair work_ T gives Sts some useful structures to discuss: - Gives English- Take notes. equivalents, or Vietnamese- I think…. meanings of the new words - I believe … if possible. - As I know….. -Ss work in pairs , after that*Some useful languages: work in groups1*the opening hours of the post office-toolate/too early2*The quality of the equipment -good /bad /poorquality.nee 3*The security conditions of thepost office-good/bad /poor securitycondition4* The atitude of the staff—polite, helpful, rude/arrogant5* The prices of the services- low/high/reasonable6*The puntuality of delivery of ltters andnewspapers--always/never puntual/sometimes late/letters _ T can help Sts to writeand newspapers are lost* their letters.While writing : 20’ _ T can divide the class Task 2:After a year in the job, the director of into three group. One groupThanh Ba post office has invited residents in the will write their satisfactionneighbourhood to write letter to him describing . the other will write theirthe quality of the services they have dissatisfaction. The last onereceived.Write such a letter , using the ideas you will write about both.discussed in Task 1 Suggested key Dear Sir, I have been using the services Pair workprovided by Thanh Ba Post Office for years and Iam writing in respond to your call for customersto express their satisfaction or dissatisfaction. Like many other customers, I find your PostOffice a well-equipped and reliable address forour needs in communication. I am reallyimpressed by your spacious place for transaction.The seats in the lobby are pretty and alwaysclean. The ninetelephone boxes are always available socustomers don’t have to wait to make their calls.More interestingly, I appreciate your ideas ofoffering envelopes free of charge. The cost of anenvelope can be small but your care forcustomers is surely not. I also have my belief inyour service quality. The fax machines are Group work.al ...