Lecture Business and industrial communication - Chapter 9: Conflict in the organization
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This chapter presents the following content: Communication & conflict, defining conflict, origins, consequences, factors influencing conflict, conflict styles, disputes and negotiation, conflict management & resolution skills.
Nội dung trích xuất từ tài liệu:
Lecture Business and industrial communication - Chapter 9: Conflict in the organization
Nội dung trích xuất từ tài liệu:
Lecture Business and industrial communication - Chapter 9: Conflict in the organization
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