Môn: TỔNG HỢP (Management + Marketing) GV: Lưu Đức Minh

MANAGEMENT I. THEORETICAL QUESTIONS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Present the four basic functions of management? Present the three kinds of managers? Present the basic management skills? Present decision making in the business operation What is SWOT analysis? Why is it necessary for a planning process? Explain the hierarchy of human needs by Maslow? Explain the theory X, Y Present centralisation and decentralisation in an organization What are some communication barriers in the workplace? Identify the main characteristics of the leadership II. GAP FILL • GAP FILL 1 Complete the following passage, using suitable forms of the words in...
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Môn: TỔNG HỢP (Management + Marketing) GV: Lưu Đức Minh TÀI LIỆU ÔN TẬP TUYỂN SINH LIÊN THÔNG ĐẠI HỌC KHÓA 07TA Môn: TỔNG HỢP (Management + Marketing) GV: Lưu Đức Minh 1 MANAGEMENT I. THEORETICAL QUESTIONS 1. Present the four basic functions of management? 2. Present the three kinds of managers? 3. Present the basic management skills? 4. Present decision making in the business operation 5. What is SWOT analysis? Why is it necessary for a planning process? 6. Explain the hierarchy of human needs by Maslow? 7. Explain the theory X, Y 8. Present centralisation and decentralisation in an organization 9. What are some communication barriers in the workplace? 10. Identify the main characteristics of the leadership II. GAP FILL • GAP FILL 1 Complete the following passage, using suitable forms of the words in the box below achieve reach report feedback objective progress performance role stage view My boss called me into her office to discuss my (1)………………………… during the last six months. She said that I had made good (2)………………………… and had had no difficulty in (3)…………………………my goals. She made it clear that she was going to give me a good (4)………………………… I suppose I should have been grateful to her. However, one thing bothered me. I wondered why she didn’t ask me what I felt about the job. Why didn’t she get some (5)………………………… from me? I thought that was one of the main (6)………………………… of the interview. Since my (7)………………………… was obviously to sit quietly and say nothing, I did just that. At this (8)………………………… of my career, I can’t afford to upset my boss. But if I ever (9)………………………… her position, I shall handle these interviews differently. In my (10)…………………………, it’s vital to listen to employees. • GAP FILL 2 Which of these terms are defined below? subordinates shortlist job security strike headhunters functional organization motivate personnel autonomy line authority 1) ……………………………: a group of applicants selected for an interview 2) ……………………………: a system in which decision-making passes from the top to the bottom of a hierarchy, as in the army, for example 2 3) ……………………………: a way of dividing a company into separate departments, depending on the tasks they carry out 4) ……………………………: an organization’s staff or work force; the people it employs 5) ……………………………: an organized refusal to work by a group of employees, in the attempt to achieve better pay or working conditions, or to protest about something 6) ……………………………: employees under someone else’s authority or control 7) ……………………………: freedom to determine one’s own behavior and actions 8) ……………………………: people who attempt to engage senior managers and executives for job vacancies by attracting them from other companies 9) ……………………………: the extent to which a job can be considered as permanent 10) ……………………………: to give an incentive to someone, to encourage • GAP FILL 3 Complete the following sentences using suitable forms of the words from the box below. authorise authority control function autonomy innovate innovative delegate delegation initiative initially unemployable employment indecisive undecided 1) In many department store groups, buying and finance are two ……………………… which are handled by Head Office. 2) Managers who like power find it difficult to ……………………… responsibility. 3) To stay competitive, high technology firms must constantly ………………………, or else their products become out of date. 4) When you delegate authority in a business, you lose a degree of ……………………… over certain functions. 5) In some multinational organisations, subsidiaries are given a great deal of ……………………… – they rarely have to consult Head Office. 6) ……………………… firms often make the mistake of not concentrating enough on marketing. 7) In our factory, the General Manager is ……………………… to spend up to £1000 a month on repairs and maintenance. 8) I like my staff to make decisions for themselves, but they seem afraid to show any ……………… ...