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Who are More Responding to Marketing on Social Media? A Motivation-based Segmentation of Facebook Users in Vietnam

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This study (1) explores users’ motivations to use social media in Vietnam market, (2) identifies different user segments based on these motivations, and (3) examines relationships between the user segments and their responses to marketing activities on social media. Facebook is selected as the social media platform of choice due to its popularity. We conduct a survey on a sample of 429 young Facebook users in Vietnam. Findings show that the motives for Facebook use can be identified as helping, social connection, social creation, entertainment, working, information seeking, learning, and status seeking.
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Who are More Responding to Marketing on Social Media? A Motivation-based Segmentation of Facebook Users in Vietnam

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