Lecture Business driven technology: Chapter 4 - Paige Baltzan, Amy Phillips
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Chapter 4 - Measuring the success of strategic initiatives. The learning objectives for this chapter include: Compare efficiency IT metrics and effectiveness IT metrics, list and describe five common types of efficiency IT metrics, list and describe four types of effectiveness IT metrics, explain customer metrics and their importance to an organization.
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Lecture Business driven technology: Chapter 4 - Paige Baltzan, Amy Phillips
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Lecture Business driven technology: Chapter 4 - Paige Baltzan, Amy Phillips
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