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Listening and Learning: the Ombudsman's review of complaint handling by the NHS in England 2010-11

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The countries in which you are serving most likely inherited educational systems from Britain or France. The original goal of these systems was to provide education to the children of the local elites and to supply the colonial administrations and trading companies with clerical staff. Remarkable progress has been made since the former colonies achieved independence. Educational opportunities have been expanded at all levels as national leaders put a priory on productivity and economic growth. However, the colonial inheritance remains evident in some secondary schools, perhaps especially to American eyes, in the strong emphasis on centralized academic programs....
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Listening and Learning: the Ombudsman’s review of complaint handling by the NHS in England 2010-11

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