Determinants of inpatients' satisfaction on health care service at Hue University of Medicine and Pharmacy Hospital
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Patient satisfaction has been considered an indispensable measure in the process of evaluating hospital performance. A patient satisfaction survey can help explore possible gaps in hospital service to improve its quality. This aim of study is to investigate the impact of service quality dimensions on inpatients’ satisfaction in Hue University of Medicine and Pharmacy Hospital (HUMP hospital).
Nội dung trích xuất từ tài liệu:
Determinants of inpatients’ satisfaction on health care service at Hue University of Medicine and Pharmacy Hospital
Nội dung trích xuất từ tài liệu:
Determinants of inpatients’ satisfaction on health care service at Hue University of Medicine and Pharmacy Hospital
Tìm kiếm theo từ khóa liên quan:
HUMP hospital Service quality Health care service Patient satisfaction Hospital serviceGợi ý tài liệu liên quan:
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