Lecture Business driven information systems (4/e): Chapter 2 - Paige Baltzan

Chapter 2 - Decisions and processes: Value driven business. The goal is for you to learn: Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics; define critical success factors (CSFs) and key performance indicators (KPIs), and explain how managers use them to measure the success of MIS projects.
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Lecture Business driven information systems (4/e): Chapter 2 - Paige Baltzan